From cabbage slides to cat plushie towers, Taobao’s ‘Era of Uglies’ exhibition puts cringe on show

An exhibition in Hangzhou, China, showcases over 300 of Taobao's 'ugliest' products, celebrating unconventional aesthetics. The 'Era of Uglies Has Arrived' exhibition features items like cabbage sandals and misshapen cat pillows, highlighting the growing popularity of these products. Driven by younger consumers seeking individuality and affordable luxuries, 'ugly' products have generated over RM58.7 million in sales since 2020, with double or triple-digit growth. This 'emotional consumption' trend reflects a desire for unique, budget-friendly items.

KPDN Proposes New Law For E-Commerce Regulation

Malaysia's Ministry of Domestic Trade and Cost of Living (KPDN) has proposed a new law to regulate e-commerce, aiming for a safer, more transparent, and ethical online marketplace. Deputy Minister Fuziah Salleh highlighted the growing importance of e-commerce to the Malaysian economy and the need for better consumer protection against fraud and cross-border enforcement challenges. This proposal follows a review study and engagement session with stakeholders, including digital platforms, merchants, and consumer groups.

China’s e-commerce giants lock horns in ‘instant retail’ price war despite regulatory glare

Chinese e-commerce giants Alibaba, JD.com, and Meituan are engaged in a fierce price war in "instant retail," offering heavily subsidized or even free one-hour deliveries. Despite government warnings about "rational competition" and potential deflationary pressure, the companies see instant retail as crucial to their future. They've collectively pledged nearly RM118 billion towards this strategy, leading to extreme discounts and concerns from regulators. Analysts believe the adoption of AI and automation will eventually make instant retail profitable, even cannibalizing traditional e-commerce.

Shopee: No Platform Support Fee For Sellers With Fewer Than 100 Orders A Month

Shopee's RM0.50 Platform Support Fee is now in effect, but several seller groups are exempt. These include Marketplace sellers with under 100 monthly net orders, new sellers, and participants in the Fulfilled by Shopee program (until December 2025). Orders containing essential items like bread, flour, sugar, oil, rice, and poultry are also exempt to maintain affordability. The exemption for sellers with fewer than 100 orders resets monthly. Shopee clarified that new sellers are those without existing shops under the same user/seller ID, NRIC, or business registration.

TnG Launches Official Touch ‘n Go Shop e-Commerce Platform

Touch 'n Go (TnG) has launched its own e-commerce platform, Touch 'n Go Shop, offering a comprehensive range of TnG products, from cards and RFID tags to limited-edition merchandise and artist collaborations. The platform aims to improve product accessibility and user experience, featuring exclusive launches, deals, and seasonal collections. Launch promotions include discounted shipping, rebates, and up to 50% off selected items. New products like the Extendable Charm Foodie Buddies Series, a limited-edition LED card, and a special RFID tag are available on the platform, as well as on Shopee, Lazada, and at TnG's physical stores.

Lazada To Increase Marketplace Commission Fees Starting 18 July 2025

Lazada will increase marketplace commission fees for all local sellers starting July 18, 2025. New sellers are exempt for the first 120 days. The updated fees, subject to 8% SST, vary by product category, with digital goods at 21.5% and FMCG up to 16%. Lazada offers new benefits like free platform vouchers, LazCoins enrollment, free shipping, AI tools, and improved delivery options. Orders placed before July 18, 2025, will follow old rates. Fees apply only to successfully delivered orders and are refunded upon returns. No platform support fees are charged.

TikTok Shop Mall Introduces 30-Day Free Returns For Authentic Branded Items

TikTok Shop has extended its free return period for authentic branded products purchased from TikTok Shop Mall to 30 days. This applies to items marked with the "Mall" badge. Customers have 30 days from delivery confirmation to initiate a return via the app. Sellers can reject returns, allowing buyers a second request within 48 hours. Upon approval, customers have 10 days to finalize the return. Return shipping for "No Longer Needed" reasons is covered by TikTok Shop. This policy aims to protect businesses from fraud and improve the after-sales experience.

Shopee To Introduce RM0.50 Seller Fee From 16 July 2025

Malay language condition for e-commerce product details ‘a rushed decision’, says SUPP man

The Malaysian government's requirement for Malay language product descriptions on e-commerce platforms has been criticized as rushed and inconsiderate of small businesses. SUPP Kuching highlighted the lack of clear instructions and support for translation, noting the struggles faced by local and foreign sellers. While implementation has been postponed due to backlash, concerns remain about the policy's impact on the predominantly English-speaking e-commerce landscape and potential conflict with Sarawak's constitutional rights.

E-commerce law review to tackle online consumer complaints, strengthen regulation

Malaysia's Domestic Trade and Cost of Living Ministry is reviewing the Electronic Commerce Act 2006 to address modern e-commerce challenges. Over 10,000 consumer complaints were filed last year, mainly regarding counterfeit or misleading products sold online, especially by unregistered or foreign-based sellers. The review, concluding in August, will determine whether to amend the existing Act or create a new legal framework, potentially including licensing or compliance standards for platforms. A Town Hall session with stakeholders is scheduled for July 17, with a final Cabinet decision expected by year-end. The ministry aims to support, not burden, the growing e-commerce sector, which contributed significantly to the national GDP.

Shop with ease: Taobao launches Bahasa Malaysia interface for Malaysians

Taobao, the popular Chinese e-commerce platform, has launched a Bahasa Malaysia interface, less than a year after introducing its English version. Powered by AI, the new interface automatically translates content, aiming to provide a more localized experience for Malaysian shoppers. New features include image search, cashback rewards, free shipping incentives, and first-time shopper perks. Malaysia and Singapore were the first to receive the English beta interface, demonstrating Taobao's regional focus.

Shop with ease: Taobao launches Bahasa Malaysia interface for Malaysians

Taobao has launched a Bahasa Malaysia interface, less than a year after introducing its English version. Powered by AI, the new interface automatically translates content, aiming to provide a more localized experience for Malaysian shoppers. New features include image search, cashback rewards, free shipping incentives, and first-time shopper perks. Malaysia and Singapore were the first to access Taobao's English beta interface, demonstrating the platform's regional focus.

Shopee To Impose 4.5% SPayLater Seller Fee Starting 8 May

Shopee will increase its SPayLater seller fee from 3.5% to 4.5% starting May 8th, 2024. This follows a previous increase in transaction fees last August. The reason for the increase is unclear, and sellers are expressing frustration, questioning why they bear the cost when buyers choose SPayLater. Some sellers are considering raising prices to compensate, while others are reconsidering their presence on the platform due to accumulating fees. Shopee doesn't allow sellers to opt out of offering SPayLater installments.

Business : Lazada Seller Summit 2025 Helps Shape Future Of eCommerce

The Lazada Seller Summit 2025 in Kuala Lumpur showcased technological innovations and seller empowerment strategies aimed at fostering a more inclusive and sustainable eCommerce environment in Malaysia. The event highlighted Lazada's commitment to supporting its sellers with new tools and resources to thrive in the evolving digital marketplace.

General : Lazada Gears Up For 6.6 Super Wow Sale With Major Discounts, Vouchers And Daily RM16 Deals

Lazada Malaysia announced six key shopping strategies for its 6.6 Super Wow Sale starting May 31st at 8 pm. The sale aims to enhance customer experience with initiatives like extended free shipping, exclusive brand mega offers, and interactive games with attractive prizes. Lazada also emphasizes its commitment to supporting local businesses and providing a seamless shopping journey.