Business

Survey: Many M’sian SMEs struggling with ‘knowledge silos’

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Survey: Many M’sian SMEs struggling with ‘knowledge silos’

AI Summary

A survey of over 300 Malaysian SME professionals at ITEX revealed that nearly 25% consider 'knowledge silos' a major obstacle to collaboration and business growth. Issues include information hoarding, unclear workflows, scattered communication across multiple apps, and limited access to real-time data. Despite Malaysia's high generative AI adoption rate, many SMEs struggle to integrate technology effectively into daily workflows.

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